Contact Us
Have a question, billing issue, or need technical support? We are here to help. Reach us through any of the channels below.
Get in Touch
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Support Hours
Monday – Saturday10:00 AM – 6:00 PM IST
SundayClosed
We respond to all emails within 24 business hours.
Registered Office
UserEx Consulting Private Limited
D 304 Sudarshan Status
Beside Ugatidham Opp. Umiya Campus
Nr. Sola Bhagvat, Sola
Ahmedabad, Gujarat 380060
India
Tips for Faster Support
- ›For billing issues: include your Razorpay Order ID
- ›For WhatsApp API issues: include your Phone Number ID
- ›For account issues: email from your registered address
- ›For refund requests: see our Refund Policy
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your@email.com
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Send via Email →
Opens your email client with support@userex.in
Grievance Officer
As required by the Digital Personal Data Protection Act 2023 and the IT Act 2000, the following officer is designated to address grievances:
Name: Rahul Vasudevbhai Makahaniya
Designation: Director & Grievance Officer
Email: support@userex.in
Company: UserEx Consulting Private Limited
Resolution Time: Within 30 days of receipt
Governed by: DPDP Act 2023, IT Act 2000